Choose Your Service Level
Three straightforward tiers to match any errand
Small Errand
K95
Quick tasks under 30 minutes
Most Booked
Standard Errand
K150
Moderate effort, up to 1 hour
Large Errand
K250+
Complex or time‑consuming tasks
What Determines the Price?
Four core factors shape every quote we give
Time Required
Duration of the task
Distance
Travel to and from the location
Number of Runners
Staff needed to complete the job
Special Requirements
Fragile items, heavy lifting, after-hours
Service Categories
Pricing per errand type across all tiers
Grocery Shopping
Small K95
Standard K150
Large K250+
Delivery
Small K95
Standard K150
Large K200+
Bank / Post Office Errand
Small K95
Standard K120
Dry Cleaning Pickup & Dropoff
Small K95
Standard K120
Senior Assistance
Small K95
Standard K120
Large K200
Line Sitting / Waiting Service
Rate K100/hour
Meet the Seller
Small K95
Standard K150
Large K250
Item Inspection / Check
Deposit K95 non‑refundable
Item Inspection & Check – Important Note
- This applies when a client requests a runner to physically visit a store or seller to check item availability or inspect quality/condition.
- The K95 deposit is non-refundable – it covers the runner's time and transport costs.
- If the items are available and the client proceeds, the K95 is deducted from the final service fee.
- If the items are unavailable, the K95 fee still applies.
Add-ons & Extras
| Add-on | Fee (K) |
|---|---|
| Put away groceries at delivery | +50 |
| Signature / ID verification | +30 |
| Express / Urgent (within 2 hrs) | +50% of base |
| After-hours / Weekends | +30% of base |
| Extra runner | +100 |
| Waiting time (beyond 15 mins) | +30 per 30m |
Distance Factor
| Distance | Fee (K) |
|---|---|
| Within 5 km | Included |
| 5 – 10 km | +50 |
| 10 – 15 km | +80 |
| 15 – 20 km | +120 |
| Over 20 km | Negotiated |
Recurring Client Discounts
| Frequency | Discount |
|---|---|
| Weekly (4+ trips/month) | 15% off fee |
| Twice monthly | 10% off fee |
| Monthly retainer (pre-paid) | 20% off fee |
Important Notes
- Minimum fee: K95 on any errand, regardless of size.
- Prices exclude cost of goods purchased on your behalf.
- Payment due on completion – cash, mobile money, or bank transfer.
- No upfront payment required for standard errands.
- Item Inspection / Meet the Seller requires a K95 non-refundable deposit.
- Price is always agreed upfront – no surprises.
Frequently Asked Questions
Quick answers to common pricing questions
The price is shaped by time, distance our runners travel, and any special requirements such as heavy lifting or handling fragile items. Complex tasks require more resources, so they reflect that in the fee.
Yes. Errands requested after 6 PM or on weekends incur a 30% surcharge on the base fee. This fairly compensates our runners for working outside standard hours.
Standard prices are fixed to ensure consistency and fairness across all clients. For very large, ongoing, or unusually complex tasks, we are happy to discuss a tailored rate – just get in touch.
The K95 deposit covers the runner's time and transport to the location. If the items are not available, the fee is retained for that service. If the items are confirmed available and you proceed with the errand, the K95 is deducted from your total service fee.
For most standard errands, payment is due upon successful completion – no upfront payment needed. However, "Meet the Seller" and "Item Inspection" services require a K95 non-refundable deposit to confirm dispatch of a runner.
Ready to Book Your Errand?
Getting started is easy. Tell us what, where, and when – we handle the rest.
1. What
2. Where
3. When